Professionalism Introduction & Key Elements Prof Hanan Habib & Dr. Kamran Sattar.

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1 Professionalism Introduction & Key Elements Prof Hanan Habib & Dr. Kamran Sattar

2 PROFESSIONALISM COURSE Dear Students WELCOME USEFUL ENJOYABLE

3 PROFESSIONALISM COURSE  COURSE TITLE PROFESSIONALISM  CODE & NUMBERSKL 221  TARGET AUDIENCE2 nd Year  COURSE DURATION 1 Year  CREDIT HOURS6 Hours

4 PROFESSIONALISM COURSE  COURSE FACULTY & COMMITTEE CHAIRMAN Prof. HANAN HABIB CO- CHAIRMAN DR. KAMRAN SATTAR COMMITTEE  DR. HALA KFOURY  DR. ALI MOHAMMAD

5 TODAY’S OBJECTIVES  Objectives of the course  Contents of the course  Teaching strategy and course evaluation  Overview about professionalism  Reference material.

6 OBJECTIVES OF THE PROFESSIONALISM COURSE  INSPIRATION To inspire the students to grasp the professionalism concept  MOTIVATION To motivate the students into acquiring and understanding the values /attributes of professionalism  GUIDANCE To guide the students into acting along the professionalism guidelines  REFINEMENT To refine the different skills and reach highest standards of professionalism.

7 COURSE CONTENTS  CORE ELEMENTS OF PROFESSION & PROFESSIONALISM  MEDICAL PROFESSIONAL ATTRIBUTES  EVOLUTION OF PROFESSIONAL STANDARDS  ISLAMIC VALUES AND PROFESSIONALISM  PROFESSIONAL MEDICAL STUDENT  UNPROFESSIONAL BEHAVIOUR  PROFESSIONALISM IN DIFFERENT CULTURAL CONTEXTS  THE ROLE OF NATIONAL MEDICAL BODIES  PSYCHOLOGY IN PHYSICAL ILLNESS  COMMUNICATION SKILLS  CONSULTATION SKILLS  INTERPROFESSIONAL RELATIONSHIP  LEGAL ASPECT OF MEDICAL PRACTICE.

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9  ABOVE ALL PROFESSIONALISM  Video clip  Benson Yeh

10 TEACHING STRATEGY LEARNING ACTIVITIES  INTERACTIVE LECTURES ( integrated with all 4 blocks)  STUDENTS’ FULL INVOLVEMENT

11 Assessment Continuous Assessment ( Mid Term) 30 % End of year exam (Final)60 % Professional Conduct 10%

12 Continuous exam Total 30 marks During lecture, students will be given 3-4 short answer questions (based on the current lecture)

13 End of year exam Total 60 marks End of academic year there will be an exam consisting of 60-100 Multiple Choice Questions (MCQs).

14 Professional conduct 10 Marks Interaction during lecture Professional conduct, punctuality, communication, etc with avoidance of unprofessional attitude and behavior, e.g. Inattentiveness, sleep during lecture, apparent disobedience etc

15 PROFESSIONALISM COURSE  DO WE REALLY NEED THIS COURSE? YES ………WHY?  NO…………WHY ?

16 Definitions  Profession is an occupation whose core element is work, based on the mastery of a complex body of knowledge and skills. Oxford English Dictionary  Profession is a vocation requiring knowledge of some department of learning or science. American College Dictionary

17 Definitions-cont.  Professionalism “constituting those attitude and behaviors that serve to maintain patient interest above physician self-interest. American Board of Internal Medicine  Professionalism is exhibited by one of the ‘’professional character, spirit or methods’’ or the ‘’standing, practice,or methods of a professional as distinguished from an amateur’’. American College Dictionary

18 Definitions-cont. Ottawa conference Professionalism is intrinsically related to the social responsibility of the medical profession. Professionalism has 3 main Discourses/characteristics Individual Interpersonal Societal

19 Definitions-cont.  MEDICINE is a vocation in which a doctor’s knowledge, clinical skills,and judgment are put in the service of protecting and restoring human well- being.  This purpose is realized through a partnership between a patient and doctor, one based on mutual respect,individual responsibility and appropriate accountability.

20 The holy Qura’an and Al-Hadith  The holy Qura’an and Al-Hadith have stated that Muslims has duty to care for the sick and this often referred to ‘‘Medicine of Prophet’.  According to the sayings of the Prophet Mohamed’ peace be upon him’ that ‘Allah has sent a cure for aliment and that it was the duty of Muslim to care of the body and spirit.  This includes improving the quality of care and ensures access of healthcare to every body.

21 Doctors are committed to:  Integrity  Compassion  Altruism  Continuous improvement  Excellence  Working in partnership with members of the other health care teams.

22 The differences between vocation and profession Vocation considered a profession if :. Practicing requires formal education. its members enjoy control over their own training standards.. There is a scholarly journal devoted to its standards.. Its practitioners enjoy relatively high social status. Its practitioners have secured protection from state regulation as well as from market pressures.

23 Concepts of Professionalism  Professionals have codes, guidelines, creeds, oaths, commitments statements, belief statement such as statement on ethics.  Professionals in many professions are licensed, certified and specific initial and advanced education, many require both initial and ongoing testing for admission and maintaining membership.  Support and development outside work environment.

24 Q: How to get this certificate ?

25 Elements of a Professional Ethical ResponsibleAltruistic Professional Theoretical Committed Intellectual

26 Key Elements of Professionalism  Respect of self and others  Confidentiality  Punctuality / Time management  Humanism / very positive attitude  Confidentiality  Time management  Maintaining competence / life long learning  Commitment to life-long learning  Knows the language /culture of work  Accountability / Accept responsibility  Team work  Initiative  Self awareness  Integrity  Trust worthiness

27 Key Elements of Professionalism  Respect of self and others  Confidentiality  Punctuality / Time management  Humanism / very positive attitude  Confidentiality  Time management  Maintaining competence / life long learning  Commitment to life-long learning  Knows the language /culture of work  Accountability / Accept responsibility  Team work  Initiative  Self awareness  Integrity  Trust worthiness

28 Respect of self and others

29 Confidentiality  Another barrier to building and maintaining relationships is violating trust.  You must disclose if someone has committed a crime or is planning to hurt themselves or somebody else.  Must develop the ability to keep a confidence.  Do not discuss client information except with relevant health care staff in charge of the patient’s treatment.

30 Punctuality / Time management  Be on time  Do not procrastinate- do tough, important tasks now.  Make a to-do list and use it to prioritize your work.

31 Punctuality / Time management

32 Punctuality / Time management Time Management Tools  Planner or calendar  Task lists for special projects.  Reminders-setting alarms, written notes, etc.  Scheduling sufficient time to complete tasks  Self-discipline  Review task lists/calendars daily

33 Punctuality / Time management Time Management Skills  The ability to manage multiple projects and responsibilities is essential for professional success.  Employers look for excellent time management skills when hiring.

34 Humanism / very positive Attitude  Maintain a positive attitude about work, co-workers, and clients.  Altruistic: behave unselfishly.  Be polite: say, ’’ please’’, ’’ thank you ‘’, and ‘’excuse me ‘’ a lot.

35 Maintaining competence / life long learning  Learn from supervisor’s constructive criticism.  The best supervisor honestly shares your strengths and weakness with you via performance appraisals.  Must see performance appraisals as an opportunity to learn and grow as professionals.

36 Accountability / Accept responsibility  Develop the ability to accept responsibility (blame) and to share credit.  Honoring the patient/physician relationship  Addressing the health needs of the public  Adhering to medicine’s precepts.  Share credit and your co-workers will be endeared to you.

37 Knowing the language /culture of work  Know and follow your schools’ and institutes’ policies and procedures.  Know the pronunciation, spellings and their usage e.g.: Volunteer or members-not employee service-not job or work.  Guard your tongue  Only use emails ( and internet) for relevant work.

38 Task 1 You research for defining professionalism by using a number of textbooks. You were astonished to find out that there are several differences in the definitions provided.” -What could possibly be the cause for these differences?

39 Task 1 take home message  Although there are common key elements in the definition of professionalism that must be fulfilled, the definition might varies depending on culture, law, and community need s.

40 Task 2 You are invited to join a national committee responsible for defining professionalism. There are two students on that committee and you are representing King Saud University.”  How would you approach this task ?  What resources would you use to help you in identifying the definition of professionalism?.

41 Task 2 take home message  Sources for defining professionalism might include: literature, published research papers, legal and ethical documents, as well as disciplinary action documents in the hospital, and workplace. These documents are confidential.

42 Knowing the language /culture of work DIFFERENT CULTURAL CONTEXTS

43 Knowing the language /culture of work Professionalism in difference cultural contexts

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45 HOW TO LEARN

46 FOR YOUR READING Prescribed textbook:  Feldman MD, Christensen JF (2007). Behavioural Medicine. A Guide for Clinical Practice. McGraw-Hill Lange, UK.  Stern DT (2005). Measuring Medical Professionalism. Oxford University Press, UK.  Spandorfer J, Pohl CA, Rattner SL, Nasca TJ, (2010). Professionalism in Medicine. A Case-Based Guide for Medical Students. Cambridge University Press, UK. ISBN: 978-0-521-70492-2 PAPER BACK

47 DO NOT MISS THE NEXT LECTURE

48 THANK YOU VERY MUCH   & &